Check which smartphones will lose WhatsApp on May 5, 2025, and how to prepare

Starting May 5, 2025, millions of smartphone users worldwide will face a significant change: WhatsApp, one of the most popular messaging apps globally, will stop working on devices with outdated operating systems. The decision directly impacts iPhones running iOS versions older than 15.1 and Android devices below version 5.0, including both phones and tablets. Announced by Meta, the company behind the app, this move is part of an annual compatibility review aimed at ensuring security and performance. As the deadline approaches, many users are already looking into updating their systems or planning to switch devices to maintain access.

WhatsApp is a vital tool for personal and professional communication in Brazil, where over 120 million people use it daily. The cutoff of support for older systems could particularly affect those relying on aging devices, often due to financial constraints or attachment to classic models. The platform explains the change as a necessity to uphold minimum security standards and deliver updated features, which older systems can no longer handle effectively.

From now on, affected users will start receiving in-app notifications warning them to update their iPhone or Android systems. For those unable to update, the advice is to back up conversations and consider replacing the device to avoid losing access and important data by the set date.

Why WhatsApp drops support for older systems

Every year, WhatsApp assesses the operating systems compatible with its platform, a practice aligned with technological advancements and growing security demands. In 2025, the minimum iOS version will jump from 12 to 15.1, while Android support will remain limited to version 5.0 and above. This shift will leave behind devices launched over a decade ago, such as the Samsung Galaxy S4 and iPhone 4S. The reasoning lies in these systems’ inability to receive the latest security updates or support new features like enhanced group calls and advanced encryption.

Older devices often face hardware and software limitations that compromise user experience and data protection. With rising cyber threats like phishing and malware, Meta prioritizes systems capable of integrating modern defenses. In Brazil, where smartphone use is widespread yet uneven, this change may disproportionately impact lower-income groups who tend to keep devices longer.

Additionally, planned obsolescence plays a role. Manufacturers like Apple and Samsung restrict software updates for older models, nudging users toward newer devices. For WhatsApp, aligning with this trend keeps its user base active and engaged with the app’s evolving features.

Affected models and Brazil’s scenario

Among the devices losing support are iPhones with iOS versions below 15.1, such as the iPhone 6 and iPhone 5S if not updated, alongside a wide range of Android models. In the Android ecosystem, fragmentation complicates matters, but devices like the Motorola Moto G (1st generation), LG Optimus G, and Sony Xperia Z1 fall short of the 5.0 threshold. Tablets running outdated systems will also be affected, particularly those used as secondary devices.

In Brazil, the impact could be substantial given the number of users still relying on phones from 2012 to 2015. IBGE data shows that about 20% of Brazilians access the internet solely via smartphones, many of which are budget or second-hand models. In regions like the North and Northeast, where device upgrades happen more slowly, losing WhatsApp could disrupt communication in communities dependent on it for family ties, business, and even public services.

This shift also raises environmental concerns. The need to replace devices could boost electronic waste, worsening an already pressing issue in Brazil, which discards over 2 million tons of tech-related trash annually.

How to check if your phone will be affected

Determining whether your smartphone will lose WhatsApp access is straightforward and can prevent last-minute surprises in May 2025. For iPhone users, go to the “Settings” app, select “General,” and tap “About” to see the iOS version. If it’s below 15.1, the device won’t remain compatible. On Android, open “Settings,” navigate to “About phone,” and look for “Android version.” Anything under 5.0 signals the end of support.

Users with systems close to the cutoff, like iOS 14 or Android 4.4, should check for available updates. Manufacturers often release software patches that bump up the version, extending the device’s lifespan. For models that can’t be upgraded, replacement becomes unavoidable.

WhatsApp will send reminders through the app before cutting support, giving users time to act. Still, taking proactive steps now is the smartest way to sidestep disruptions.

Step-by-step guide to avoid losing your chats

Losing WhatsApp access doesn’t have to mean losing your messages, photos, and videos, provided users take preventive action. Backing up data is the simplest solution and works on both iOS and Android. On iPhones, chats save to iCloud, while Android uses Google Drive as the default. Before switching devices or updating, ensuring the backup is active and current is key.

Here’s a quick guide to safeguard your data:

• On iPhone: Open WhatsApp, go to “Settings,” select “Chats,” and tap “Chat Backup.” Confirm iCloud is set up and trigger a manual backup.
• On Android: Launch WhatsApp, head to “Settings,” choose “Chats,” then “Chat backup.” Link it to a Google Drive account and set the backup frequency.
• Extra tip: Use a Wi-Fi connection to avoid consuming mobile data during the process.

Once backed up, switching to a new device allows users to reinstall WhatsApp and restore chats from the cloud, preserving work discussions or personal memories seamlessly.

WhatsApp’s 2025 change timeline

The phase-out of support for older systems follows a clear timeline set by Meta, with milestones to help users prepare. In 2025, the rollout is already underway, and key dates stand out for those aiming to stay ahead. Here’s the breakdown:

• March 2025: Notifications begin appearing in-app for users on iOS below 15.1 and Android below 5.0.
• April 2025: Alerts ramp up, with frequent reminders and guidance on updating or replacing devices.
• May 5, 2025: Official support ends, and WhatsApp ceases to function on affected devices.

This schedule reflects Meta’s effort to give users ample notice, but it demands proactive steps to ensure uninterrupted use.

Options for those unable to upgrade devices

Not every affected user can afford a new smartphone by May 2025. For them, alternatives exist to soften the blow. Messaging apps like Telegram and Signal still support older systems, such as Android 4.4 and iOS 12, offering features akin to WhatsApp, including voice and video calls.

Another workaround involves using WhatsApp on other devices. Those with a newer computer or tablet can access the web version, provided the primary phone stays online, even post-support cutoff. This fix, however, is short-term and relies on stable internet.

Finally, second-hand or refurbished phones offer a budget-friendly solution. Models like the iPhone 7 or Samsung Galaxy A10, compatible with newer OS versions, are available at lower prices in Brazil’s market, providing a practical bridge for continued WhatsApp use.